PW Alamanda Privacy Policy

PW Alamanda respects your privacy. This policy explains what information we collect when you play the Game or visit our website, how we use it, and the choices you have over your data.

We follow the principles of data minimization and purpose limitation: we only collect what we need to deliver, secure, and improve the PW Alamanda experience.

• Account data: email address, username, hashed password, region.
• Gameplay data: character details, progression, in-game purchases, session timestamps.
• Device & technical data: IP address, device model, OS version, client version, crash logs.
• Communication data: support tickets, in-game reports, and survey responses you submit.

We use your information to operate PW Alamanda, protect the integrity of the Game, and improve future updates.

• To create and authenticate your account and characters.
• To deliver matchmaking, leaderboards, guild systems, and live events.
• To detect cheating, fraud, and abusive behavior.
• To send service announcements, patch notes, and (with your consent) marketing.
• To comply with legal obligations such as age verification and tax reporting.

We do not sell your personal information. We share data only with vetted partners who help us run the Game — for example payment processors, anti-cheat providers, cloud hosting, and customer support tools — and only to the extent they need to provide their service.

We may also disclose information when required by law, to enforce our Terms of Service, or to protect the rights and safety of our players.

We keep your account data for as long as your account is active. Inactive accounts may be anonymized after 36 months of inactivity. Transactional records are retained for the period required by applicable financial regulations.

You can request deletion of your account at any time; certain data may be retained in backups for a limited period before being permanently purged.

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing.

• Correction: ask us to update inaccurate information.

We use industry-standard safeguards including encryption in transit, hashed credentials, role-based access controls, and continuous monitoring to protect your information.

No system is perfectly secure. If we detect a breach that affects your data, we will notify you without undue delay and explain the steps we are taking.

PW Alamanda is not directed at children under 13 (or the equivalent minimum age in your country). We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us so we can remove it.

We may update this Privacy Policy as the Game evolves. Significant changes will be announced in-game and via email when possible. The effective date at the top of this page reflects the most recent revision.